File
Authors
Hirai, Yuka Graduate School of Medical Sciences, Tottori University / Department of Nursing Science, Faculty of Nursing and Nutrition, The University of Shimane KAKEN
Yoshioka, Shin-ichi Department of Nursing Care Environment and Mental Health, School of Health Science, Faculty of Medicine, Tottori University Researchers DB KAKEN
Keywords
emotional intelligence
leadership
management
nurse manager
work perception
Abstract
[Background] Emotional intelligence (EI) refers to a person’s ability to acknowledge the feelings of oneself and others, and to control those feelings so as to behave in a socially acceptable manner. We investigated the relationships between the characteristics of EI among nurse managers, and their perceptions of how much their position’s roles and responsibilities can be delegated to other staff members. [Methods] We surveyed 150 nurse managers working at 30 hospitals by using an anonymous questionnaire. The questionnaire consists of basic attributes, EI and work perception. The emotional intelligence scale (EQS) domain scores were analyzed by means of one-way repeated-measures analysis of variance. EQS scores were compared with corresponding averages for working adults in the instructions. The perceived importance of duties of nurse managers was compared between the resulting EQS scores ‘High’ and ‘Low’ groups. [Results] The analysis population consisted of 105 nurse managers. Their EQS scored higher in all three domains, and with the exception of Altruism for all factor scores than the average for working adults. The perceived importance of the typical duties of nurse managers were compared between the High and Low groups for each EQS domain. Significant differences were observed between nurse managers with High and Low Intrapersonal emotional quotient (EQ) on four tasks. No significant differences were found for any of the responsibilities when nurse managers with High and Low Interpersonal EQ or Situational EQ were compared. [Conclusion] The nurse managers’ average EQS scores were higher in all areas. The high scores that were exhibited by could be considered desirable qualities for nurse managers. It seemed nurse managers with high scores in intrapersonal EQ struck a good balance between placing importance on EI considerations like managing relationships and creating a comfortable workplace, and management and leadership behaviors like department management and operations and data management.
Publisher
Tottori University Medical Press
Content Type
Journal Article
Link
ISSN
0513-5710
EISSN
1346-8049
NCID
AA00892882
Journal Title
Yonago Acta Medica
Current Journal Title
Yonago Acta Medica
Volume
63
Issue
4
Start Page
343
End Page
352
Original Articles
Published Date
2020-11-24
Publisher-DOI
Text Version
Publisher
Rights
注があるものを除き、この著作物は日本国著作権法により保護されています。 / This work is protected under Japanese Copyright Law unless otherwise noted.
Citation
Hirai Yuka, Yoshioka Shin-ichi. Emotional Intelligence and Work Perceptions Among Nurse Managers. 2020, 63(4). 343-352. doi:10.33160/yam.2020.11.021
Department
Faculty of Medicine/Graduate School of Medical Sciences/University Hospital
Language
English